24 Hour Reception

Our friendly and knowledgeable reception staff are available 24 hours a day to assist with your queries and questions.

New Manila Café and Restaurant

New Manila Café and Restaurant is a great place to meet for a pre-dinner drink, relax after a hard day at the office or provides the perfect setting to enjoy your full or continental breakfast. There's also a coffee bar so it's ideal if you're on the go.

The New Manila Café and Restaurant is conveniently located on the Ground Floor. Its opening hours are:

Monday to Friday
7.00am - 9.30pm Serving Breakfast, Lunch and Dinner

Saturday, Sunday and Public Holidays
7.00am – 10.30pm Serving Breakfast, Lunch and Dinner

(Please note that times may vary without notice)

Telephone, Messages and Wake Up calls

Mobile phones for hire, messages can also be lodged with reception. Wake up calls can be organised via reception.

Baggage Storage

We have a baggage storage service; please see the in-house porters (via reception) for assistance.

Car Parking

Conveniently ample parking on Queen's Promenade.

Dry Cleaning Services and Guest Laundry

We offer (on week days only) a same day return, dry-cleaning service. To ensure same day return you must bag, label (see directions on the bag) and place your laundry with the reception staff by 9.00am and your laundry will be returned late in the afternoon. The laundry bags can be found in your wardrobe.

Iron and ironing Boards

Irons and Ironing boards are available (subject to availability) for your use. Simply call reception for your request.

Room Service

Room Service Food and Beverages are available:

Hot Food
Everyday from 12pm to 8.00pm

Light Snacks
Available throughout the day, 24 hours a day.

Internet Access

New Manila Café and Restaurant has wireless access. Please see reception for the login and password.

Non Smoking Hotel

Please note that Acacia Boutique is a non-smoking premises (including balconies). Should a guest or invitee smoke on the premises a hefty fine will be charged at reception.

Room Facilities

  • Daily Housekeeping
  • Broadband throughout the premises
  • Complimentary Tea/Coffee facilities with fresh milk on request
  • LCD flat screen TV with Freeview channels
  • Complimentray use of the Apple iPad for both corporate and leisure guests (subject to availability)
  • Guest laundry service
  • Complimentary bottled mineral water on our Seaview Rooms
  • Contactless lock key card system
  • Intelligent energy saving card switches
  • Hairdryers
  • 7ft Emperor beds in two of our Seaview Suites
  • Arran Aromatics Amenities
  • Room Service
  • Postal Services
  • Pet Friendly

Please note that there is no lift on the premises and rooms are accessed via a staircase.